Customer Service Executive|Backend|BPO

The primary purpose of the Customer Service Advisor is to take inbound customer calls - answering and assisting all customers with their queries which will involve handling telephone order calls, customer care enquiries, helping customers place orders, queries with any delivery queries, payment problems, re-deliveries as well as billing queries.
Depending on which campaign you are assigned to, there may be some upselling and promotion of add-on products during these calls. Alternatively, you may be required to provide a quality customer/technical service to customers through a number of communication channels which includes telephony, email, chat, voice and backend
Salary 1 Lac 75 Thousand To 3 Lac 25 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 0 - 2 Years Qualification Other Bachelor Degree Read more