Customer Service Executive|B Tech Freshers|New Delhi

UNICORN DenMart Limited – is a 27 years old progressive group, recognized as the pioneer and well-established name in Indian market place offers widest range of International Dental Equipment’s with global standards. A brand offering world's best dental care products and services in India SAARC region. UDL takes to its credit a PAN INDIA presence with a modernistic and fully equipped corporate office strategically located in the capital. With a strong Sales and Service support to serve the clients far and wide, UDL with its equipped and qualified team has become a strong force to reckon with.

For details please visit us at – https://www.unicorndenmart.com/

Job Role: - Must possess good communication skills and should be a good communicator to handle the outbound calls to attract potential customers by answering product and service questions, process orders, prepare correspondence and fulfil customer needs to ensure customer satisfaction.

Educational Qualification Required: - B Tech Fresher

NO SALES TARGET

NO DEDUCTION OF SALARIES

CUSTOMER SERVICE/CUSTOMER SUPPORT PROFILE

Job Description: -

· Responsible for maintaining relationships with existing customers users.

· Responsible for effectively handling the existing customer enquiries and developing new business.

· Responsible for calling to the existing customers.

· Must be proficient in handling customer issues.

· Must have a customer centric approach.

· Responsible for generating sales and initiating AMC/CMC.

· Liaison communicate with existing customers regarding the service issue or any other concern related to the product.

· Proficient in handling customer queries and concerns.

· Helped customers in clearing their queries through call and email.

· Conversation with customers regarding any issue or concern.

· Provide feedback to the Team Leader.

Skillsets Required: -

· Eye for detail to understand customer query and to pitch new products as per his needs.

· Good knowledge of MS Office (Excel, Word and PowerPoint)

Regards, Unicorn HR

Job Type: Full-time

Salary: ₹15,000.00 - ₹24,000.00 per month

Schedule:
• Day shift

Supplemental pay types:
• Overtime pay
• Yearly bonus

COVID-1+ considerations:
Yes

Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 1 year (Preferred)

Work Location: On the road Read more