Customer Service Coordinator

 
Benefits
Pulled from the full job description

Employee discount
 
Full job description
Due to a significant growth strategy across the NSW Region, Bradnam’s Windows and Doors have an opening for a Customer Service Coordinator to join our inclusive team at our Newcastle Branch. As a new member of the Bradnam’s team, you will be joining a large team of customer service and sales professionals who will equip you with all the tools and training required to see you succeed in your role.


About the opportunity

Bringing your positive energy, the Customer Service Coordinator will partner with a team of Sales Representatives to provide administrative and coordination of building plans interpretation to accurately enter data in the quotation systems. With exceptional knowledge retention skills, you’ll bring the “Bradnam’s Difference” to ensure a timely service is provided to our valued customers.


About you

Possess previous work experience in a customer service position within the building industry
Building industry codes and quoting systems knowledge is advantageous, however full training will be provided
Thrive when working in diverse environments, both as part of an inclusive team and independently
Self-starter who has a strong willingness to learn and a desire to grow within the industry
Positive and flexible to adapt to business needs when priorities shift
When you Open a Bradnam’s Door, you’ll Benefit from

Structured, collaborative leadership team who lead by example and live the “Bradnam’s Difference”
Fortnightly paid wages + discretionary Incentive Bonus
17.5% Annual Leave Loading during periods of annual leave
Employee discounts on Bradnam’s windows and doors product range
Extensive opportunities for developing and growth with Bradnam’s Group nationally
Safety First Culture, with onsite Health & Wellbeing Programs including weekly physio visits
Employee Benefit Portal – family access offering retail, dining, travel discounts and savings from over 350 companies
About Us

The Bradnam Group is a Family-owned Australian Manufacturing business, operating for 47 years. The Group comprises of Bradnam’s Windows and Doors, National Glass, Queensland Plastics, Cesana, and National Aluminium. From humble beginnings in a Hervey Bay backyard, we have now expanded to over 1,600 employees. We have manufacturing sites located throughout the East Coast of Australia from Cairns to Melbourne, and an Australia-wide network of Licensees who manufacture and sell our products.


Bradnam’s is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity.

Our recruitment process includes psychometric testing and pre-employment medical assessments. All applicants will be asked to provide evidence of their legal Working Rights within Australia.