Verified Job
Customer Support / TeleCaller
Customer Service Consultant New Zealand Contact Centre
Customer Support / TeleCaller
#425816
Remote / WFH
Job Description
As a Service Consultant in our Contact Centre, you'll play a key role in assisting our customers with a variety of Retail, Cards and Digital Banking solutions, troubleshoot any issues they may have and provide information on any other products or services that may be relevant.
Our close-knit Service Consultants come from a range of backgrounds but they all share one thing - a passion for connecting with people and customer service.
This role is (primarily phone based) responsible for the servicing of customer requests and enquiries in a timely and effective manner. These positions will typically process high volumes of routine enquiries. The key capability for these positions is effective customer servicing as opposed to requiring extensive knowledge of a specific process or policy to be effective.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Our close-knit Service Consultants come from a range of backgrounds but they all share one thing - a passion for connecting with people and customer service.
This role is (primarily phone based) responsible for the servicing of customer requests and enquiries in a timely and effective manner. These positions will typically process high volumes of routine enquiries. The key capability for these positions is effective customer servicing as opposed to requiring extensive knowledge of a specific process or policy to be effective.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
