Customer Service & Billing Coordinator (Full-Time)

Full job description
About the Position

Electro-Mec Products, Inc. is seeking a reliable and detail-oriented team member to support our customer service, billing, and shipping coordination. This role does not require highly technical skills but does require strong organizational ability, accuracy, and responsibility.

Key Responsibilities

Respond to customer inquiries via phone and email
Manage billing and invoicing using QuickBooks
Coordinate shipments and communicate with internal shipping staff
Perform basic bookkeeping tasks
Input Purchase Orders (P/O) to manufacturers
Manage and verify part numbers with high accuracy
Maintain organized records using Excel and internal systems
Qualifications

Fluent in English (required)
Bilingual (English/Korean) preferred
Experience with QuickBooks and Excel
Customer service experience preferred
Strong attention to detail (especially for part numbers and orders)
Organized, responsible, and reliable work ethic
Education

Not required (relevant experience preferred)
Benefits

Competitive pay (based on experience)
Stable, full-time position
Friendly and supportive work environment
How to Apply

Please send your resume to the email below:
jay.kim@electmec.com

Pay: $45,000.00 - $50,000.00 per year

Work Location: In person