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Customer Service Associate

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Customer Care Executive
1 month
India
Telangana
Hyderabad Get directions →
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ID: 5401
Published 1 month ago by mKonnekt
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Hyderabad, Telangana, India
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A Customer Service Representative should be able to interact with a customer and immediately get the context of their problem. Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away. If the issue the customer is facing is beyond the immediate scope of the support rep, they should learn to escalate the problem to the right internal team(s) and follow up with them regularly for Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

A Customer Service Representative should be able to interact with a customer and immediately get the context of their problem. Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away. If the issue the customer is facing is beyond the immediate scope of the support rep, they should learn to escalate the problem to the right internal team(s) and follow up with them regularly for
mKonnekt
mKonnekt
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