Customer Service Associate| Mumbai

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Customer Care
1 month
India
Maharashtra
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ID: 109339
Published 1 month ago by TN Business Services Pvt. Ltd.
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In Customer Care category
Mumbai, Maharashtra, India
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Preference: - Freshers/Experience (Any Sales Experience) Responsibilities Ability to understand and comprehend English language so that pre-process and process training can be effectively imparted Substantial Experience in Policy Admin/ Claims backend operations for Life Insurance, Annuities or Long-Term Care Insurance Ability to accurately interpret the information on the documents Responsible for analysing complex documents pertaining to Life insurance and assign them accurate document type Reading information received from different input sources, analysing the same, and taking appropriate decision/action as per the defined guidelines Candidate need to achieve daily production and accuracy targets. Document verification. Outbound Process. Welcome calling process. Minimum Qualifications Any graduate Candidate should have good comprehension along with written and verbal communication skills Proven experience Preferred qualifications Experience of Life/health Insurance domain, preferably new business, producer/client services Good typing speed Good excel knowledge

Job Type: Fresher

Salary: Up to ₹15,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
++1-XXXXXXXXXX Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Preference: - Freshers/Experience (Any Sales Experience) Responsibilities Ability to understand and comprehend English language so that pre-process and process training can be effectively imparted Substantial Experience in Policy Admin/ Claims backend operations for Life Insurance, Annuities or Long-Term Care Insurance Ability to accurately interpret the information on the documents Responsible for analysing complex documents pertaining to Life insurance and assign them accurate document type Reading information received from different input sources, analysing the same, and taking appropriate decision/action as per the defined guidelines Candidate need to achieve daily production and accuracy targets. Document verification. Outbound Process. Welcome calling process. Minimum Qualifications Any graduate Candidate should have good comprehension along with written and verbal communication skills Proven experience Preferred qualifications Experience of Life/health Insurance domain, preferably new business, producer/client services Good typing speed Good excel knowledge

Job Type: Fresher

Salary: Up to ₹15,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Speak with the employer
++1-XXXXXXXXXX
TN Business Services Pvt. Ltd.
TN Business Services Pvt. Ltd.
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