Customer Service Associate International Bpo

Job descriptionKV Marketing Solutions is looking for experienced and dynamic Tele-Sales/Customer Service Representatives!!International Logistic ProcessExcellent Communication Skills RequiredLucrative Incentives (Sales only)Training will be provided5 Days workingResponsibilities
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
Requirements
• Proven experience in a sales/customer service role
• Proven track record of successfully meeting sales quota over the phone
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Type: Full-timeSalary: INR18,000.00 - INR22,000.00 per monthBenefits:
• Health insurance
• Provident Fund
• Work from home
Schedule:
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
Ability to commute/relocate:
• Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
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