Verified Job
Customer Support / TeleCaller
Customer Service Associate, Fertilizer
Customer Support / TeleCaller
#701390
Remote / WFH
Job Description
Federated Co-operatives Limited (FCL) is hiring a Customer Service Associate on a temporary basis. This position is a hybrid opportunity, primarily working from home, however, can also be based at one of the following FCL Fertilizer Terminals: Grassy Lake, AB; Hanley, SK; or Brandon or Winnipeg, MB.
Do you have experience dealing with accounts payable/receivables and are interested in exploring the fertilizer industry? This role is the perfect opportunity for you to do so!
What you’ll do:
Process accounts payable and accounts receivables invoices within set deadlines.
Interact with suppliers to rectify invoices.
Assist Fertilizer Specialist in supplier purchase order, retail co-op work order, and release number management.
May provide coverage and assistance to Fertilizer Terminal Coordinators as needed.
Other duties as required.
Who you’ll work with:
The Team: You will work closely with the Fertilizer Commercial team. This team strives to cultivate a culture of collaboration with lots of areas to learn and grow.
Why it matters:
Our Agro team helps to feed and grow Western Canadian communities by sourcing and distributing products and services to local Co-ops in the feed, crop supplies and fertilizer business.
Who you are:
You are looking for a career in Administration and:
You have a High School Diploma.
You have two years of relevant experience in Accounts Payable/Receivable or Administration (a combination of relevant education and experience may be considered).
You have intermediate experience with Microsoft Excel and superior accuracy and problem-solving skills.
You’re able to manage a diverse and changing workload in a fast-paced environment.
What we offer:
Competitive wages, a comprehensive benefits package, and an employer-contributed pension plan.
Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs .
Note: Temporary full-time for up to 12 months. May be extended or lead to permanent.
We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via fclhr@fcl.crs. All information received will be kept confidential.
If this opportunity speaks to you, we invite you apply online by April 5, 2026
We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted . FCLHP
As this position is considered a position of trust, you may be required to complete a criminal check in accordance with FCL policies.
FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.
Do you have experience dealing with accounts payable/receivables and are interested in exploring the fertilizer industry? This role is the perfect opportunity for you to do so!
What you’ll do:
Process accounts payable and accounts receivables invoices within set deadlines.
Interact with suppliers to rectify invoices.
Assist Fertilizer Specialist in supplier purchase order, retail co-op work order, and release number management.
May provide coverage and assistance to Fertilizer Terminal Coordinators as needed.
Other duties as required.
Who you’ll work with:
The Team: You will work closely with the Fertilizer Commercial team. This team strives to cultivate a culture of collaboration with lots of areas to learn and grow.
Why it matters:
Our Agro team helps to feed and grow Western Canadian communities by sourcing and distributing products and services to local Co-ops in the feed, crop supplies and fertilizer business.
Who you are:
You are looking for a career in Administration and:
You have a High School Diploma.
You have two years of relevant experience in Accounts Payable/Receivable or Administration (a combination of relevant education and experience may be considered).
You have intermediate experience with Microsoft Excel and superior accuracy and problem-solving skills.
You’re able to manage a diverse and changing workload in a fast-paced environment.
What we offer:
Competitive wages, a comprehensive benefits package, and an employer-contributed pension plan.
Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs .
Note: Temporary full-time for up to 12 months. May be extended or lead to permanent.
We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via fclhr@fcl.crs. All information received will be kept confidential.
If this opportunity speaks to you, we invite you apply online by April 5, 2026
We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted . FCLHP
As this position is considered a position of trust, you may be required to complete a criminal check in accordance with FCL policies.
FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.
