Verified Job
Customer Support / TeleCaller
Customer Service Associate (CSA)
Customer Support / TeleCaller
#784558
Remote / WFH
RahulAgency
Job Description
Full job description
**Job Title: CSA
**Key Responsibilities:**
Non-Trade Cement Executive
* Build and maintain relationships with builders, contractors, and project clients.
* Communicate with clients regarding cement requirements, quotations, and order status.
* Coordinate with company officers for customer code opening and approval processes.
* Prepare and send emails related to orders, quotations, and customer requirements.
* Share daily dispatch reports with clients and management.
* Follow up on pending orders, dispatches, and payments.
* Coordinate with the logistics team to ensure timely delivery of cement.
* Maintain customer records and update sales data regularly.
* Handle customer inquiries and provide timely resolutions.
* Generate leads and develop new business opportunities in the non-trade segment.
* Prepare daily and monthly sales reports.
* Ensure smooth communication between clients, officers, and dispatch teams.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Internet reimbursement
Work Location: In person
**Job Title: CSA
**Key Responsibilities:**
Non-Trade Cement Executive
* Build and maintain relationships with builders, contractors, and project clients.
* Communicate with clients regarding cement requirements, quotations, and order status.
* Coordinate with company officers for customer code opening and approval processes.
* Prepare and send emails related to orders, quotations, and customer requirements.
* Share daily dispatch reports with clients and management.
* Follow up on pending orders, dispatches, and payments.
* Coordinate with the logistics team to ensure timely delivery of cement.
* Maintain customer records and update sales data regularly.
* Handle customer inquiries and provide timely resolutions.
* Generate leads and develop new business opportunities in the non-trade segment.
* Prepare daily and monthly sales reports.
* Ensure smooth communication between clients, officers, and dispatch teams.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Internet reimbursement
Work Location: In person
