Customer Service Assistant
Job Description
£12.90-£14.05 + 13.3% holiday pay = £14.61-£15.91 per hour
We’re on the lookout for enthusiastic Customer Service Assistants to join our Betting Team at Uttoexeter Racecourse and beyond. You’ll be right at the heart of the action,working across public,restaurant and hospitality areas of the racecourse.
We are looking for Team Members who are able to work with us at multiple sites such as Chester,Haydock and Aintree Racecourse. There will be additional opportunities at national racing festivals such as Aintree Grand National,Cheltenham Festival,York Ebor.
Who are we?
Britbet is a unique partnership created by British racecourses,providing betting services for racegoers on live race days. We deliver an exciting,customer-focused betting experience,offering both Tote and Britbet branded bets as a key part of the race day atmosphere at 58 racecourses across the UK.
Who are we looking for?
Applicants 18+
Drivers/keen travellers
Excellent Customer Service skills - experience preferred
Excellent Cash Handling skills - experience preferred
Honest and reliable team members
Commitment to understanding betting product knowledge
What does the role entail?
Providing a welcoming and friendly customer service
Ensuring bets are placed accurately
Providing accurate pay outs on winning tickets
Learning and understanding our products
Full training provided
Opportunities to advance into more interesting roles on course
Why work for us?
A fun and fast-paced customer service role at racing events
Working in a friendly and supportive environment
Competitive hourly pay and holiday pay
Opportunity to travel and work at racecourses across the country
Travel pay and overnight stay opportunities
Flexible working
Free on-site parking
Pay Rate
Customer Service Assistant - £12.90 + holiday pay 13.3% = £14.61 per hour
. Courier/Pool Pitch - £14.05 + holiday pay 13.3% = £15.91 per hour
The same rate for all ages 18+
Monthly pay
