Customer Service Agent

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Customer Care Executive
1 month
India
Mumbai, Maharashtra
Maharashtra Get directions →
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ID: 433564
Published 1 month ago by Tata Group
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Maharashtra , Mumbai, Maharashtra , India
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Skill: CS DigitalAgent

Grade: BPO 2/3

Location: Mumbai

·Takecomplete ownership of the customer-s experience on our tech platform right froma sales lead to becoming a customer.

·Ensurebest in class SLAs and seamless customer journeys

·Scoutingfor the best service on pre and post sales enquiries.

·Upsellwith the help of right insights from data and also drive referrals

·Managecustomer life cycle, ongoing support

·Handlecomplaints, provide appropriate solutions and alternatives within the.. Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Skill: CS DigitalAgent

Grade: BPO 2/3

Location: Mumbai

·Takecomplete ownership of the customer-s experience on our tech platform right froma sales lead to becoming a customer.

·Ensurebest in class SLAs and seamless customer journeys

·Scoutingfor the best service on pre and post sales enquiries.

·Upsellwith the help of right insights from data and also drive referrals

·Managecustomer life cycle, ongoing support

·Handlecomplaints, provide appropriate solutions and alternatives within the..
Tata Group
Tata Group
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