Verified Job
Customer Support / TeleCaller
Customer Service Agent
Customer Support / TeleCaller
#42663
Remote / WFH
Customand
Job Description
About Us
Customand was created with a simple mission: to provide individuals, families, and businesses with a seamless transition from one place to another. Our team of trained professionals uses modern equipment, industry-approved packing techniques, and best-in-class customer support to ensure that every relocation—whether local or long-distance—is executed with precision and care.
About job:
We are seeking a friendly and dependable Customer Service Agent to assist customers, coordinate service requests, and support daily relocation operations in Cincinnati, OH. The ideal candidate is organized, communicates clearly, and is committed to delivering excellent customer service throughout every stage of the moving process.
Responsibilities
Respond to customer inquiries via phone, email, and messaging platforms
Provide accurate information regarding moving schedules, services, and company procedures
Coordinate with drivers, movers, and operations staff to address customer needs
Enter and update customer information, orders, and service details in company systems
Handle complaints and service issues with professionalism and effective problem-solving
Requirements:
Qualifications
High School Diploma or equivalent (required)
Strong communication and problem-solving skills
Ability to multitask, stay organized, and work in a fast-paced environment
Basic computer and data entry skills
Benefits
Competitive pay
Paid training
Health, dental, and vision insurance
Paid time off (PTO)
Weekly pay
Opportunities for advancement
Customand was created with a simple mission: to provide individuals, families, and businesses with a seamless transition from one place to another. Our team of trained professionals uses modern equipment, industry-approved packing techniques, and best-in-class customer support to ensure that every relocation—whether local or long-distance—is executed with precision and care.
About job:
We are seeking a friendly and dependable Customer Service Agent to assist customers, coordinate service requests, and support daily relocation operations in Cincinnati, OH. The ideal candidate is organized, communicates clearly, and is committed to delivering excellent customer service throughout every stage of the moving process.
Responsibilities
Respond to customer inquiries via phone, email, and messaging platforms
Provide accurate information regarding moving schedules, services, and company procedures
Coordinate with drivers, movers, and operations staff to address customer needs
Enter and update customer information, orders, and service details in company systems
Handle complaints and service issues with professionalism and effective problem-solving
Requirements:
Qualifications
High School Diploma or equivalent (required)
Strong communication and problem-solving skills
Ability to multitask, stay organized, and work in a fast-paced environment
Basic computer and data entry skills
Benefits
Competitive pay
Paid training
Health, dental, and vision insurance
Paid time off (PTO)
Weekly pay
Opportunities for advancement
