Verified Job
Customer Support / TeleCaller
Customer Service
Customer Support / TeleCaller
#675586
Remote / WFH
Job Description
Profile insights
Here’s how the job qualifications align with your profile.
Skills
ERP systems
Do you have experience in ERP systems?
Languages
Spanish
English
Do you know Spanish?
Full job description
We are an international company specialized in the design and manufacturing of smart solar solutions.
We are seeking a Customer Service Representative – USA to support our U.S. market operations, delivering excellent customer service and contributing to customer loyalty and sales growth.
Responsibilities
Provide customer support and technical advice on products, orders, and lead times.
Prepare and follow up on quotations using internal systems.
Manage orders on hold and coordinate issue resolution.
Handle inbound calls from U.S. customers.
Support administrative coordination and incident tracking.
Requirements
Bilingual English–Spanish (required).
Proficient in office tools and ERP systems.
Previous customer service experience preferred.
Strong communication and organizational skills.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Work Location: In person
Often responds within 1 day
Here’s how the job qualifications align with your profile.
Skills
ERP systems
Do you have experience in ERP systems?
Languages
Spanish
English
Do you know Spanish?
Full job description
We are an international company specialized in the design and manufacturing of smart solar solutions.
We are seeking a Customer Service Representative – USA to support our U.S. market operations, delivering excellent customer service and contributing to customer loyalty and sales growth.
Responsibilities
Provide customer support and technical advice on products, orders, and lead times.
Prepare and follow up on quotations using internal systems.
Manage orders on hold and coordinate issue resolution.
Handle inbound calls from U.S. customers.
Support administrative coordination and incident tracking.
Requirements
Bilingual English–Spanish (required).
Proficient in office tools and ERP systems.
Previous customer service experience preferred.
Strong communication and organizational skills.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Work Location: In person
Often responds within 1 day
