Customer Relationship Manager

Opening:
1 Nos.

Job ID:
61526

Employment Type:
Full Time

Reference:

Work Experience:
5.0 Year(s) To 8.0 Year(s)

CTC Salary:
2.40 LPA TO 3.00 LPA

Function:
ITES / BPO / KPO / Customer Service / Operations

Industry:
Real Estate/Property

Qualification:
Any - Any Graduation

Location:

Kolkata

Posted On:
01st Jun, 2024

Job Description:
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.

Exp - 5 yrs, Qualification - Graduate, Language Known - Hindi,English Bengali

Key Skills :

Customer Relationship

Customer Engagement

Company Profile

- Group, is a diversified business conglomerate enjoying a market valuation of about Rs. 50,000 crore, generating employment for over 25,000 employees spread across 11 key businesses with global reach extending to 60 countries including India, GCC, UK, Sri Lanka, Bangladesh, Nepal, African and the CIS countries. Charting a dynamic growth path over the years, - has successfully established itself as a global brand with Indian values.

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