Customer Relationship Manager (CRM)

Company Name:

Youth Homes and Developers Pvt. Ltd.

Location:

Patna, Bihar

Position:

CRM Executive

Job Summary:

We are looking for a dynamic and customer-oriented CRM Executive who will not only manage customer relationships but also actively participate in sales, calling, and client visits to drive business growth.

Key Responsibilities:

Handle inbound & outbound calls with clients

Generate leads through calling and follow-ups

Explain project details and convince customers for purchase

Schedule and conduct site visits for clients

Personally visit customers (if required) for meetings and conversion

Maintain strong relationships with existing and potential clients

Update and manage customer data in CRM system

Coordinate with sales team for closures

Assist in documentation and agreement process

Follow up on payments and pending dues

Provide after-sales support and resolve customer queries

Requirementsuation in any field (MBA preferred)

0–3 years experience in CRM / Sales / Real Estate

Strong communication skills (Hindi & basic English)

Good convincing and negotiation skills

Willingness to do field work and client visits

Basic computer knowledge (MS Excel, CRM tools)

Skills Required:

Communication & Convincing Skills

Sales & Negotiation Ability

Customer Handling

Time Management

Target-Oriented Approach

Salary & Incentives:

Fixed Salary + Attractive Incentives

Incentive Structure:

1.5% incentive on sale pitching (deal closing)

1.5% incentive on site visit conversion

High earning potential based on performance

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,520.92 per month

Work Location: In person