Customer Relationship Executive

Job Brief:-

We seek a Female Customer Relationship Executive for our fast-paced and highly talented concierge team.

Responsibilities

Assisting customers with bookings, payment processing, and handling both inbound and outbound calls and emails.
Supporting the concierge by addressing queries related to DDA Dwarka Golf Course.
Engaging with golfers at DDA Dwarka Golf Course to resolve any issues they may encounter.
Managing DDA Dwarka Golf Course membership and overseeing Tee sheet schedules.
Handling walk-in bookings and managing day-to-day reservations at DDA Dwarka Golf Course.
Demonstrating excellent presentation and communication skills throughout all interactions.
Education

Bachelor’s Degree or related field.
Work Location: DDA, Golf Course Rd, Sector 24 Dwarka, Dwarka, Delhi, 110075
Working Days: 5 days ( Wednesdays and Thursdays will be fixed days off.)

Requirements

1-2 years in customer service or tele sales
Excellent communication skills
Passion for superb hospitality and customer service
Good computer skills.
Should have knowledge of how the concierge is set up
Extraordinary organizational and multitasking skills
Can-do attitude
Desire to learn
Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Schedule:

Morning shift
Supplemental Pay:

Yearly bonus
Application Question(s):

Job location will be DDA, Golf Course Rd, Sector 24 Dwarka, Delhi, 110075. Are you comfortable with the location?
Are you comfortable with Saturday and Sunday being working days, with Wednesdays and Thursdays as fixed off days?
Are you proficient in both spoken and written English?
Experience:

Customer relationship management: 1 year (Required)
Language:

English (Required)
Work Location: In person