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Customer Relation Executive (Ottapalam)
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#781299
Remote / WFH
PVR Wheels Royal Enfield
Job Description
Full job description
Respond promptly to customer inquiries received through phone, email, website, WhatsApp, and social media.
Make outbound calls to follow up on leads and generate appointments or sales.
Maintain accurate customer records in the CRM or database.
Explain products and services clearly to potential customers.
Coordinate with internal teams to ensure timely customer support.
Handle customer complaints professionally and resolve issues promptly.
Meet daily and monthly call and lead conversion targets.
Prepare and submit daily activity and performance reports.
Pay: From ₹10,000.00 per month
Work Location: In person
Respond promptly to customer inquiries received through phone, email, website, WhatsApp, and social media.
Make outbound calls to follow up on leads and generate appointments or sales.
Maintain accurate customer records in the CRM or database.
Explain products and services clearly to potential customers.
Coordinate with internal teams to ensure timely customer support.
Handle customer complaints professionally and resolve issues promptly.
Meet daily and monthly call and lead conversion targets.
Prepare and submit daily activity and performance reports.
Pay: From ₹10,000.00 per month
Work Location: In person
