Customer Operations Coordinator
Job Description
At Nu-Pure Beverages, we're a growing Australian FMCG manufacturer focused on delivering reliable, high-quality products and services-every order, every time.
We're looking for someone who takes pride in their work, brings a strong work ethic, and enjoys being part of a no-nonsense, team-focused environment where people get in and get the job done.
The Role
This is a hands-on coordination role responsible for managing the end-to-end flow of customer orders, ensuring they are accurate, on time, and delivered as planned.
You'll play a key role in keeping operations running smoothly, working closely with internal teams, staying on top of the details, and stepping in to resolve issues before they impact delivery.
What Success Looks Like
Orders are processed accurately and on time
Issues are picked up early and resolved quickly
Deliveries run as planned, with minimal disruption
You are reliable and people can count on you
You stay organised and on top of things, even when it gets busy
Key Responsibilities
Order Coordination
Process and manage orders from start to finish
Ensure accuracy across all order details
Monitor order progress and resolve issues quickly
Operational Problem Solving
Identify risks early and act
Coordinate with internal teams to keep orders on track
Escalate issues before they impact customers or delivery
Delivery & Logistics Support
Work closely with warehouse and transport teams
Help ensure orders are delivered on time and in full
Adjust plans as priorities shift
Cross-Team Coordination
Partner with Sales, Supply Chain, Finance and Operations
Help align customer requirements with operational capability
Administration & Continuous Improvement
Maintain accurate systems and records
Support reporting and identify process improvements
What We're Really Looking For
This role isn't about polished customer service-it's about ownership, reliability, and getting the job done well.
We're looking for someone who:
Has a strong work ethic and takes pride in their output
Is adaptable and can shift gears as priorities change
Takes ownership and follows things through
Is dependable-someone the team can count on every day
Enjoys working in a fast-paced, hands-on environment
Pays attention to detail and doesn't cut corners
You might come from an administration, operations, logistics, or high-volume coordination background-what matters most is your attitude and approach.
This Role Will Suit Someone Who:
Likes being busy and working at pace
Is comfortable dealing with changing priorities
Enjoys working across teams to get outcomes
Wants to step into a broader operations coordination role
Why Join Us
Consistent day shift: 7:30am - 3:30pm, Monday to Friday (your afternoons are free)
Stable, well-established manufacturing environment
Structured operation with clear processes and strong team support
Opportunity to build your career in operations, supply chain or logistics
Team-focused culture that values reliability, accountability and effort
Apply Now
If you're someone who shows up, takes ownership, and enjoys being part of a team that gets things done-we'd love to hear from you.
