Verified Job
Customer Support / TeleCaller
Customer Inventory Coordinator - Auckland - Procurement & Supply Chain
Customer Support / TeleCaller
#48226
Remote / WFH
North Island - Auckland Central Auckland
Job Description
Full-time, permanent position
Work from location based in Auckland
Health New Zealand Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities.
Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible, and innovative care.
About the Role
The Customer Inventory Coordinator role is responsible for managing clinical stock across wards and departments, ensuring accurate inventory levels through regular counting, replenishment (including consignment stock), and proper stock rotation. It involves daily communication with stakeholders about stock issues, proactively escalating potential shortages, and overseeing the day-to-day operation of storage locations.
About the Team/Service/ Location
The PSC&HTM (Procurement, Supply Chain and Health Technology Management) team at Health New Zealand Te Whatu Ora are a national function with a vast and complex scope. They play a critical role in ensuring the availability, safety, and efficiency of clinical and non-clinical goods and services across the health system.
About you
You're detail-oriented, proactive, and thrive in a fast-paced environment. You bring a solid understanding of inventory control and supply chain operations, ideally within a healthcare setting. You're confident using inventory systems and communicate effectively with both clinical and non-clinical teams to ensure stock availability and continuity of care.
You will bring:
Previous experience in inventory control or stock management
Basic understanding of electronic product processing (e.g. barcode scanning)
Strong computer literacy, including familiarity with MS Office and inventory systems (preferably Oracle)
Willingness to learn protocols for sterile stock handling and health-related products
Willingness to learn and safely handle dangerous goods
Desired:
2 to 3 years formal training in supply chain, warehousing, or stock control.
Willingness to take initiative in role related tasks.
Desire to excel and advance in career ladder.
Working at Health New Zealand
Health New Zealand Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers' portal by 10 July 2026. If you have any questions about the role, please contact Zerissa Ong on [email protected]
Whilst Health New Zealand is undergoing change affected kaimahi (staff) will be given preference and priority for this position.
Work from location based in Auckland
Health New Zealand Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities.
Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible, and innovative care.
About the Role
The Customer Inventory Coordinator role is responsible for managing clinical stock across wards and departments, ensuring accurate inventory levels through regular counting, replenishment (including consignment stock), and proper stock rotation. It involves daily communication with stakeholders about stock issues, proactively escalating potential shortages, and overseeing the day-to-day operation of storage locations.
About the Team/Service/ Location
The PSC&HTM (Procurement, Supply Chain and Health Technology Management) team at Health New Zealand Te Whatu Ora are a national function with a vast and complex scope. They play a critical role in ensuring the availability, safety, and efficiency of clinical and non-clinical goods and services across the health system.
About you
You're detail-oriented, proactive, and thrive in a fast-paced environment. You bring a solid understanding of inventory control and supply chain operations, ideally within a healthcare setting. You're confident using inventory systems and communicate effectively with both clinical and non-clinical teams to ensure stock availability and continuity of care.
You will bring:
Previous experience in inventory control or stock management
Basic understanding of electronic product processing (e.g. barcode scanning)
Strong computer literacy, including familiarity with MS Office and inventory systems (preferably Oracle)
Willingness to learn protocols for sterile stock handling and health-related products
Willingness to learn and safely handle dangerous goods
Desired:
2 to 3 years formal training in supply chain, warehousing, or stock control.
Willingness to take initiative in role related tasks.
Desire to excel and advance in career ladder.
Working at Health New Zealand
Health New Zealand Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers' portal by 10 July 2026. If you have any questions about the role, please contact Zerissa Ong on [email protected]
Whilst Health New Zealand is undergoing change affected kaimahi (staff) will be given preference and priority for this position.
