Customer Happiness Officer (Customer Service After-Sales Specialist)

As a Customer Happiness Officer, you are the voice of Headphone Zone to our customers. You’ll be there to guide them, support them, and solve problems — always with patience, grace, and a genuine desire to help.

Whether it’s answering product questions, resolving after-sales issues, or handling warranty requests, you’ll take pride in turning every interaction into a positive experience. You’ll work closely with the Operations and Headphone Gurus teams — ensuring that customers feel cared for long after their purchase. Read more