Customer Experience Receptionist - Calgary- job post Woody's RV World
Job Description
Be the Welcoming Voice of Woody’s RV World Calgary!
At Woody's RV World, we believe exceptional customer experiences start the moment someone walks through our doors. We are looking for a friendly, professional, highly organized, and customer focused full-time Receptionist who loves helping people and takes pride in making every customer feel valued from the moment they walk through our doors. Whether you’re greeting customers, coordinating with departments, or keeping the office running smoothly, you’ll play a vital role in creating memorable experiences every day.
If you're someone who naturally creates positive first impressions, thrives in a busy environment, and enjoys being the hub that keeps an office running smoothly, we'd love to meet you!
What You'll Do:
Greet every customer and visitor with warmth, professionalism, and genuine hospitality
Create a welcoming atmosphere in our showroom and customer lounge
Answer and direct incoming calls using a multi-line phone system
Assist customers with questions and connect them with the appropriate department
Help resolve customer concerns with professionalism, empathy, and efficiency
Provide administrative support including data entry, filing, correspondence, and document preparation
Process mail, order office supplies, and perform general office duties
Keep the reception and customer area organized, clean, and inviting
Responsible for warranty management, uploading RV photos, and maintaining accurate records
Support customers through paperwork and administrative processes as needed
Collaborate with other departments to help ensure a seamless customer experience
You’ll Be Successful in This Role If You Are:
Friendly, approachable, and naturally welcoming
Passionate about providing outstanding customer service
An excellent written and verbal communicator with a positive, professional attitude
Experienced in reception, administration, hospitality, retail, tourism, or another customer-facing role (One year minimum)
Organized and able to manage multiple priorities in a fast-paced environment
Reliable, punctual, and dependable
Detail-oriented with strong problem-solving skills
Comfortable working independently while being a supportive team player
Experienced in using Microsoft Office (Outlook, Word, and Excel)
Have a Certificate or Diploma in Business Administration (asset)
When You Join Our Team, You'll Enjoy:
