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Verified Job Customer Support / TeleCaller

Customer Experience Manager

Mumbai, Maharashtra
Customer Support / TeleCaller
#381830
Remote / WFH

Job Description

Job Profile :
• Supporting the Relationship Manager by addressing and taking over all the client support activities like Client Onboarding, Account Opening for various kind of products and providing Portfolio Reports periodically.
• Serve as the main point of contact for affluent and High Net worth Clients for Client Service Management & Client Engagement
• Responsible for identifying client needs, work closely with Mumbai Team to share client experiences/escalations for better handling of
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