Verified Job
Telesales / Telemarketing
Customer Experience Executive
Telesales / Telemarketing
#755463
Remote / WFH
The Jaipur Studio ® · Jaipur, Rajasthan
Job Description
Job description
📍 We’re hiring: Customer Experience Executive
Location: Jaipur | Full-time | On-site
The Jaipur Studio is looking for a dependable and customer-focused person who can take complete ownership of our customer communication.
Since we are a growing startup, this is not a role where you will handle only one channel or follow a narrow job description. You will be the person customers can rely on—whether they contact us through a phone call, WhatsApp, social media, live chat, or email.
What you’ll be responsible for:
• Responding to customer calls, messages, emails, and social media enquiries
• Helping customers with product information, orders, deliveries, exchanges, and other concerns
• Following up on open issues until they are fully resolved
• Coordinating with internal teams and delivery partners when required
• Keeping accurate records of customer conversations and pending actions
• Identifying recurring customer concerns and sharing useful feedback with the team
• Building genuine relationships with customers through clear, patient, and thoughtful communication
• Supporting other customer-related tasks as the business grow
📍 We’re hiring: Customer Experience Executive
Location: Jaipur | Full-time | On-site
The Jaipur Studio is looking for a dependable and customer-focused person who can take complete ownership of our customer communication.
Since we are a growing startup, this is not a role where you will handle only one channel or follow a narrow job description. You will be the person customers can rely on—whether they contact us through a phone call, WhatsApp, social media, live chat, or email.
What you’ll be responsible for:
• Responding to customer calls, messages, emails, and social media enquiries
• Helping customers with product information, orders, deliveries, exchanges, and other concerns
• Following up on open issues until they are fully resolved
• Coordinating with internal teams and delivery partners when required
• Keeping accurate records of customer conversations and pending actions
• Identifying recurring customer concerns and sharing useful feedback with the team
• Building genuine relationships with customers through clear, patient, and thoughtful communication
• Supporting other customer-related tasks as the business grow
