Verified Job
Customer Support / TeleCaller
Customer Experience Advisor
Customer Support / TeleCaller
#671059
Remote / WFH
Job Description
Job details
Here’s how the job details align with your profile.
Pay
£26,824 a year
Job type
Full-time
Shift and schedule
Monday to Friday
Location
Bristol BS20 7AW
Full job description
X 12-month fixed term contract
37 hours per week or 18.5 hours per week
We would consider x 2 candidates at 18.5 hours per week – please state your preferred hours on your application form.
(Working hours between 8am - 6pm, Monday - Friday)
About the role:
We’re looking for new people to join our amazing, friendly Contact Team!
We’re all about great customer service—putting our customers first and helping make our communities places people are proud to call home.
In this role, you’ll be the first point of contact for our customers, helping solve their queries and getting things right the first time. There’ll be some admin tasks too, and now and then you might help coordinate maintenance work so our Home Repairs Team can keep delivering high-quality repairs.
This is a great chance to get noticed for the work you do and explore future progression opportunities within the team and the wider company.
About you:
Our Contact Team is full of friendly, confident team players who communicate well—both in writing and over the phone.
You’ll have experience working with the public (it doesn’t have to be from a contact centre), and you’ll be able to stay calm and provide great service even when things get busy.
We’re looking for someone proactive who can think on their feet and solve problems quickly.
You’ll also need good IT skills, as you’ll be using several of our in-house systems.
We’re reviewing applications and holding interviews as they come in, so if you are interested in the role – apply today!
At Alliance we want to create places to live that our customers are proud to call home.
Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.
Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be.
MBITIOUS FOR ALL - We are one team, aiming high for our customers.
ENUINE – We are authentic and encourage everyone to be themselves.
WAKE TO OPPORTUNITY – We are constantly curious and drive innovation through collaboration.
AKE THE DIFFERENCE – we are proactive and strive to make a positive impact.
FFECTIVE – We are professional and can be relied on to achieve consistently good results.
Here’s how the job details align with your profile.
Pay
£26,824 a year
Job type
Full-time
Shift and schedule
Monday to Friday
Location
Bristol BS20 7AW
Full job description
X 12-month fixed term contract
37 hours per week or 18.5 hours per week
We would consider x 2 candidates at 18.5 hours per week – please state your preferred hours on your application form.
(Working hours between 8am - 6pm, Monday - Friday)
About the role:
We’re looking for new people to join our amazing, friendly Contact Team!
We’re all about great customer service—putting our customers first and helping make our communities places people are proud to call home.
In this role, you’ll be the first point of contact for our customers, helping solve their queries and getting things right the first time. There’ll be some admin tasks too, and now and then you might help coordinate maintenance work so our Home Repairs Team can keep delivering high-quality repairs.
This is a great chance to get noticed for the work you do and explore future progression opportunities within the team and the wider company.
About you:
Our Contact Team is full of friendly, confident team players who communicate well—both in writing and over the phone.
You’ll have experience working with the public (it doesn’t have to be from a contact centre), and you’ll be able to stay calm and provide great service even when things get busy.
We’re looking for someone proactive who can think on their feet and solve problems quickly.
You’ll also need good IT skills, as you’ll be using several of our in-house systems.
We’re reviewing applications and holding interviews as they come in, so if you are interested in the role – apply today!
At Alliance we want to create places to live that our customers are proud to call home.
Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.
Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be.
MBITIOUS FOR ALL - We are one team, aiming high for our customers.
ENUINE – We are authentic and encourage everyone to be themselves.
WAKE TO OPPORTUNITY – We are constantly curious and drive innovation through collaboration.
AKE THE DIFFERENCE – we are proactive and strive to make a positive impact.
FFECTIVE – We are professional and can be relied on to achieve consistently good results.
