Customer Engineer III, Data Management, Google Cloud

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Software troubleshooting

SQL

Prospecting
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Do you have experience in Software troubleshooting?
Education

Bachelor's degree
 
Job details
Here’s how the job details align with your profile.
Pay

$147,000 - $218,000 a year
Job type

Full-time
Encouraged to apply
Fair chance
 
Full job description
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

This role may also be located in our Playa Vista, CA campus.


Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Irvine, CA, USA; Kirkland, WA, USA; Los Angeles, CA, USA; San Diego, CA, USA; Seattle, WA, USA; Sunny Beach, Bulgaria.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture (e.g., database administration and solutions) in a customer-facing or support role.
Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Ability to travel up to 30% of the time as needed.

Preferred qualifications:
Experience optimizing database performance with transactional or analytic workloads.
Experience prospecting, and building and maintaining customer relationships from scratch, to develop Greenfield territories in Enterprise accounts.
Experience with data migration strategies and moving production systems in on-premise or data center environments or migration to cloud scenarios and SQL skills with deep query troubleshooting knowledge.
Experience in disaster recovery and data backup strategies.
Experience in, Independent Software Vendor (ISV), Healthcare and Life Sciences (HCLS), Telecom, Media, Entertainment, and Gaming (TMEG), or FinServ industries.
Understanding existing software workloads and defining a technical migration roadmap to the Cloud reflecting customer needs.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as a data management subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the effectiveness of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back ends for new application development.


Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities
Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Share in-depth storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Read more