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Customer Engagement Representative - eShepherd US/Canada
Work from home
#637108
Remote / WFH
Job Description
Customer Engagement Representative - eShepherd
Location: Remote, Eastern United States & Canada
Who We Are
Gallagher is a global leader in high-tech solutions, renowned for innovation and excellence. With a significant market presence in over 160 countries, we protect some of the world’s highest security environments and agricultural businesses.
The Tech That’s Changing The Game
As part of Gallagher’s Animal Management division, eShepherd is leading the charge in smart farming tech - redefining how livestock is managed.
eShepherd is our breakthrough virtual fencing solution that enables ranchers and farmers to monitor, move, and manage cattle from anywhere. Using GPS-enabled, solar-powered neckbands, producers can draw digital fence lines on their phone - transforming land use, reducing labor, and improving environmental and animal welfare outcomes.
This is innovation with real-world impact on productivity, profitability, and sustainability.
We need a Customer Engagement Representative who’s ready to connect with ranchers and farmers across Eastern Canada and the US, champion this technology, and make it happen. Here’s where you come in.
What You’ll Tackle
This is a hands-on, customer-first role at the heart of launching eShepherd across Eastern North America. You’ll tap into our CRM to uncover leads, spark conversations, and build meaningful relationships with producers who’ll benefit most from our innovation.
As the face of eShepherd, you’ll turn qualified leads into loyal customers - bridging cutting-edge tech with real-world impact. Your days will be filled with proactive outreach, strategic follow-ups, and conversations that inspire confidence and drive adoption.
You’ll be at the forefront of customer engagement - leveraging provided leads from both Canada and the US, and uncovering new ones through conversations, Gallagher’s network, online research, and industry events. Using our CRM (SAP), you’ll qualify prospects, build strong relationships, and guide them through the journey from first contact to signed contract.
Your day will include:
Proactive outreach and strategic follow-ups (no cold calling!)
Product demos and presentations that spark interest
Leading negotiations and securing deals
Tracking performance and sharing insights with leadership
Collaboration with the North American sales team and eShepherd leadership to refine sales approaches and tactics
What You’re Made Of
You’re energized by technology, inspired by agriculture, and driven to make a real impact. You don’t wait for direction - you spot opportunities and run with them. You speak the language of farmers and ranchers, understand grazing practices, and know how to connect innovation with real-world needs.
You bring:
A solid understanding of agriculture and grazing methodology
Sales experience in a solution-focused environment
Emotional intelligence and relationship-building savvy
Strategic thinking with a results-driven mindset
Comfort working independently, remotely, and occasionally on the road
Familiarity with CRM tools (SAP preferred) and a passion for helping producers succeed
Bilingual ability (French and English) is an advantage, especially when engaging with Canadian producers
The Perks of the Herd
Be part of a purpose-driven company making a real difference in North American agriculture
Work with a supportive, innovative, and passionate team
Flexible working arrangements and opportunities for long-term growth
Comprehensive benefits package to support employee wellbeing, financial security + work-life balance
If you’re excited about the future of farming and want to be part of a team that’s shaping it, we’d love to hear from you.
Want a sneak peek into our world?
Check out our story here: Introducing: eShepherd Virtual Fencing
Location: Remote, Eastern United States & Canada
Who We Are
Gallagher is a global leader in high-tech solutions, renowned for innovation and excellence. With a significant market presence in over 160 countries, we protect some of the world’s highest security environments and agricultural businesses.
The Tech That’s Changing The Game
As part of Gallagher’s Animal Management division, eShepherd is leading the charge in smart farming tech - redefining how livestock is managed.
eShepherd is our breakthrough virtual fencing solution that enables ranchers and farmers to monitor, move, and manage cattle from anywhere. Using GPS-enabled, solar-powered neckbands, producers can draw digital fence lines on their phone - transforming land use, reducing labor, and improving environmental and animal welfare outcomes.
This is innovation with real-world impact on productivity, profitability, and sustainability.
We need a Customer Engagement Representative who’s ready to connect with ranchers and farmers across Eastern Canada and the US, champion this technology, and make it happen. Here’s where you come in.
What You’ll Tackle
This is a hands-on, customer-first role at the heart of launching eShepherd across Eastern North America. You’ll tap into our CRM to uncover leads, spark conversations, and build meaningful relationships with producers who’ll benefit most from our innovation.
As the face of eShepherd, you’ll turn qualified leads into loyal customers - bridging cutting-edge tech with real-world impact. Your days will be filled with proactive outreach, strategic follow-ups, and conversations that inspire confidence and drive adoption.
You’ll be at the forefront of customer engagement - leveraging provided leads from both Canada and the US, and uncovering new ones through conversations, Gallagher’s network, online research, and industry events. Using our CRM (SAP), you’ll qualify prospects, build strong relationships, and guide them through the journey from first contact to signed contract.
Your day will include:
Proactive outreach and strategic follow-ups (no cold calling!)
Product demos and presentations that spark interest
Leading negotiations and securing deals
Tracking performance and sharing insights with leadership
Collaboration with the North American sales team and eShepherd leadership to refine sales approaches and tactics
What You’re Made Of
You’re energized by technology, inspired by agriculture, and driven to make a real impact. You don’t wait for direction - you spot opportunities and run with them. You speak the language of farmers and ranchers, understand grazing practices, and know how to connect innovation with real-world needs.
You bring:
A solid understanding of agriculture and grazing methodology
Sales experience in a solution-focused environment
Emotional intelligence and relationship-building savvy
Strategic thinking with a results-driven mindset
Comfort working independently, remotely, and occasionally on the road
Familiarity with CRM tools (SAP preferred) and a passion for helping producers succeed
Bilingual ability (French and English) is an advantage, especially when engaging with Canadian producers
The Perks of the Herd
Be part of a purpose-driven company making a real difference in North American agriculture
Work with a supportive, innovative, and passionate team
Flexible working arrangements and opportunities for long-term growth
Comprehensive benefits package to support employee wellbeing, financial security + work-life balance
If you’re excited about the future of farming and want to be part of a team that’s shaping it, we’d love to hear from you.
Want a sneak peek into our world?
Check out our story here: Introducing: eShepherd Virtual Fencing
