Customer Care Specialist

Bpo group started in the year 2005 is today a Business Process Management Solution Services provider with a presence across India customers from across the globe. We combine industry experience, and process expertise with technology to deploy innovative solutions creating compelling value for our clients, end users prospects.
We serve multiple domains like Telecom, Media, E-Wallets, E-Commerce, Logistics, Banking/Finance, Apparel, Taxi Services, Healthcare, Aviation, and Government-to-Citizen Services / Helplines.

Job Title : Customer Care Representative

Industry: Bpo/Call Centre
Work: Extend support customer as per defined SOPs
location : Work from Office Noida

2. Job purpose Attending customer's queries/complaints as per the defined Sop through Inbound and Outbound Calls, Chats and Emails. Precise training and on job experience shall be imparted from time to time to help in meeting expectations. The objective is to create more employment scopes especially for Semi Skilled citizens.

3. Work Experience : Fresher / Experience

Both males and females can apply

Shift : 8 am + pm (+ Hours Window)
6 Days working, 1 Rotational Week off

Relocation: Should be a resident of Delhi, Noida, Ghaziabad or ready to relocate.
Education: 10+2 Above

Language: Good in English communication and writing

5. Salary: Depend upon Interview and Performance Read more