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Customer Care Specialist Call Center Kapolei
Jobs
#484620
Full Time
Job Description
THIS POSITION, WHICH INCLUDES TRAINING, STARTS ON January 3, 2026 and will be held Monday-Friday 8am-5pm and lasts 2-3 months. After training requirements the following shift options will be available:
8am-4pm
+am-5pm
10am-6pm
Under the supervision of the Supervisor and/or Manager, delivers exceptional customer experiences and is responsible for assisting customers with inquiries, problem resolution, and processing requests. This job is also responsible for educating customers about the different product and service solutions, as well as alternate channels of banking. Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
8am-4pm
+am-5pm
10am-6pm
Under the supervision of the Supervisor and/or Manager, delivers exceptional customer experiences and is responsible for assisting customers with inquiries, problem resolution, and processing requests. This job is also responsible for educating customers about the different product and service solutions, as well as alternate channels of banking. Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
