Customer Care Manager

Position Overview:

We are seeking a highly skilled and experienced Customer Care Manager to join our team at Buddhi Clinic. As the Customer Care Manager, you will be responsible for overseeing and managing the customer care department, ensuring exceptional customer service and satisfaction. Your role will involve leading a team of customer care representatives, implementing strategies to improve customer experiences, and maintaining strong relationships with clients. If you have excellent communication skills, a passion for customer service, and a proven track record of successful customer care management, we encourage you to apply.

Responsibilities:

Manage Customer Care Department: Lead and supervise a team of customer care representatives, providing guidance, support, and performance management.

Customer Service Strategy: Develop and implement strategies to enhance the overall customer experience, ensuring high levels of customer satisfaction and loyalty. Read more