Job Description:
· Manage large amount of incoming outcoming calls
· Generates Sales Lead
· Provide accurate, valid complete information by using the right method/ tools
· Meet personal/ customer service team sales targets call handling quotas
· Handle complaints, provide appropriate solutions alternatives within the time limits; follow up to ensure resolution
· Keep Records of customer interactions
· Follow communication procedures, guidelines policies
· Take the extra mile to engage customers
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Day shift
Fixed shift
Supplemental Pay:
Performance bonus
Yearly bonus
Language:
Hindi (Required)
English (Required)
Work Location: In person
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