Customer Care Executive

Core: Managing Inbound and outbound calls in a timely manner. Identifying customers needs, clarify information, research every issue and providing solutions. Keep records of all conversations in our call center database in a comprehensible way. Frequently adhere updates to improve knowledge and performance level. Desired: Previous experience in a customer support role Self -Learner Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Read more