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Customer Care Executive

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1 month

India

Gujarat

Ahmedabad Get directions →

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ID: 204514

Published 1 month ago by Zydus Hospitals Healthcare Research

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In Customer Care Executive category

Ahmedabad, Gujarat, India

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Job Details
Full-time2 days ago

Full Job Description
Job Description

Roles and Responsibilities

Attending the phone calls from the departments /wards doctors etc.

Receive call of guest, patients and answer their queries or if demanded pass / forward call to the respective department.

Arranging the Ambulance facility for those who require and those who ask for.

Answer the telephone and queries asked thereof.

Keeps record of calls placed

Maintenance of documents and confidentiality access

Make necessary announcements over Public Announcement System related to hospital procedures or emergency codes.

To manage reception in absences of frond desk executive

Desired Candidate Profile

Qualification: B.Sc/ M.Sc/ B.Pharm/ M.Pharm

Should be open for rotational shifts

Role:Customer Success Manager

Salary: Not Disclosed by Recruiter

Industry:Medical Services / Hospital

Department:Customer Success, Service Operations

Role Category:Customer Success

Employment Type:Full Time, Permanent

Key Skills

Inbound CallsOutbound Calling

Customer Supportbsccallingcustomer care

Skills highlighted with ‘‘ are preferred keyskills

Education

UG:B.Sc in Biology

Company Profile

Zydus Hospital, Ahmedabad

The best multispecialty hospital crowned with trust, brings to the table class of its own.

Company Info

X

View Contact Details+

Contact Company:Zydus Hospital, Ahmedabad

Address:232 TP SCHEME 38,,ZYDUS HOSPITAL,THALTEJ S.G.ROAD,, DASKROI, AHMEDABAD, Gujarat, India

Website:http://www.zydushospitals.com Read more

Published on 2025/09/10. Modified on 2025/09/10.

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Zydus Hospitals Healthcare Research

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