Customer Care Executive

Understanding the products and services provided by the company. Supporting the customer through WATI and phone calls. Resolving customer complaints and queries. Providing detailed information to customers. Maintaining records of each phone call for future reference. Offering exceptional customer service and satisfaction. Following up with customers for any further information. Taking feedback from the customers. Contributing the work to the company’s knowledge base. Maintaining a healthy relationship with the clients. Adhering to the company’s rules and regulations.

Job Type: Full-time

Salary: From ₹8,000.00 per month

Benefits:

Flexible schedule
Paid sick time
Paid time off
Provident Fund
Schedule:

Day shift
Evening shift
Morning shift
Supplemental pay types:

Commission pay
Ability to commute/relocate:

Nagpur - 440018, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred) Read more