Verified Job
Internet
Customer Care Executive- job post Indo European Study Abroad Company
Internet
#783114
Remote / WFH
Indo European Study Abroad Company
Job Description
Full job description
Customer Care Executive
Location: Tilak Nagar, Delhi
Salary: ₹18,000 – ₹22,000 per month
Working Days: Monday to Saturday (6 Days a Week)
Working Hours: 10:00 AM – 6:30 PM
Job Overview
We are looking for a dedicated and customer-focused Customer Care Executive to join our team. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle inquiries professionally. Fluency in English is mandatory.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries via phone, email, and other communication channels.
Provide accurate information about the company's services and resolve customer queries.
Follow up with customers and maintain regular communication.
Record and update customer interactions in the CRM system.
Coordinate with internal departments to ensure timely resolution of customer concerns.
Maintain a high level of customer satisfaction through excellent service.
Achieve daily and weekly communication and service targets.
Requirements
Graduate preferred.
Excellent verbal and written communication skills in English (Mandatory).
Strong interpersonal and problem-solving skills.
Basic knowledge of MS Office and CRM systems.
Ability to multitask and work in a fast-paced environment.
Positive attitude with a customer-first approach.
Preferred Skills
Previous experience in customer service, customer support, or telecalling will be an advantage.
Strong listening and relationship-building skills.
Ability to handle customer concerns with professionalism and empathy.
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Internet reimbursement
Work Location: In person
Customer Care Executive
Location: Tilak Nagar, Delhi
Salary: ₹18,000 – ₹22,000 per month
Working Days: Monday to Saturday (6 Days a Week)
Working Hours: 10:00 AM – 6:30 PM
Job Overview
We are looking for a dedicated and customer-focused Customer Care Executive to join our team. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle inquiries professionally. Fluency in English is mandatory.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries via phone, email, and other communication channels.
Provide accurate information about the company's services and resolve customer queries.
Follow up with customers and maintain regular communication.
Record and update customer interactions in the CRM system.
Coordinate with internal departments to ensure timely resolution of customer concerns.
Maintain a high level of customer satisfaction through excellent service.
Achieve daily and weekly communication and service targets.
Requirements
Graduate preferred.
Excellent verbal and written communication skills in English (Mandatory).
Strong interpersonal and problem-solving skills.
Basic knowledge of MS Office and CRM systems.
Ability to multitask and work in a fast-paced environment.
Positive attitude with a customer-first approach.
Preferred Skills
Previous experience in customer service, customer support, or telecalling will be an advantage.
Strong listening and relationship-building skills.
Ability to handle customer concerns with professionalism and empathy.
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Internet reimbursement
Work Location: In person
