Customer Care Executive Job in Kolkata

Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation

More about this Customer Care Executive job

Fusion Bpo_Xplore tech services group is aggressively hiring for the job profile of Customer Care Executive for 50 open positions at Kolkata in Ankurhati locality. Kindly go through the FAQs below to get all answers related to the given job. Read more