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Customer Care Executive Job at Tresmode
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#346711
Full Time
Job Description
About Company:
Tresmode, a brand synonymous with uber-chic footwear, was launched into the Indian market in 2007 with the first flagship store in Mumbai. Designed at a studio in Florence, Tresmode's shoes are manufactured across the world with young, trendy and fashion-forward designs. European footwear designer Emmanuel Rossi is the Head of Brand Development at Tresmode.
Within seven years, Tresmode has not only created a presence across the country but also internationally and retailed in cities such as Mumbai, Delhi, Pune, Bangalore and Chennai.
Tresmode shoes are ever-changing keeping pace with trends and at times setting new trends. They are designed for the fashion hover who thrives on novelty each season. Tresmode s versatile collection from party to work wear appeals to the urban clientele whose fashion tastes are constantly evolving. Within a short time, Tresmode has truly established its name and become a celeb favorite.
About the Internship:
We are hiring customer service representatives (with 1-2 years of experience) for our high-fashion footwear brand - Tresmode. Location - Lower Parel.
Key responsibilities:
1. Handle inbound and outbound calling for customer service
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Handle customer complaints and provide appropriate solutions and alternatives within the time limits
1. Those who are from or open to relocate to Mumbai and neighboring cities
2. Candidates with previous experience as an intern in customer care
Deadline:
2026-07-0+ 23:5+:5+
Other perks:
Informal dress code
Skills required:
MS-Excel and Effective Communication
Tresmode, a brand synonymous with uber-chic footwear, was launched into the Indian market in 2007 with the first flagship store in Mumbai. Designed at a studio in Florence, Tresmode's shoes are manufactured across the world with young, trendy and fashion-forward designs. European footwear designer Emmanuel Rossi is the Head of Brand Development at Tresmode.
Within seven years, Tresmode has not only created a presence across the country but also internationally and retailed in cities such as Mumbai, Delhi, Pune, Bangalore and Chennai.
Tresmode shoes are ever-changing keeping pace with trends and at times setting new trends. They are designed for the fashion hover who thrives on novelty each season. Tresmode s versatile collection from party to work wear appeals to the urban clientele whose fashion tastes are constantly evolving. Within a short time, Tresmode has truly established its name and become a celeb favorite.
About the Internship:
We are hiring customer service representatives (with 1-2 years of experience) for our high-fashion footwear brand - Tresmode. Location - Lower Parel.
Key responsibilities:
1. Handle inbound and outbound calling for customer service
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Handle customer complaints and provide appropriate solutions and alternatives within the time limits
1. Those who are from or open to relocate to Mumbai and neighboring cities
2. Candidates with previous experience as an intern in customer care
Deadline:
2026-07-0+ 23:5+:5+
Other perks:
Informal dress code
Skills required:
MS-Excel and Effective Communication
