Customer Care Executive Impetus Consulting

Customer Care ExecutiveImpetus ConsultingJaipur, RajasthanJob detailsJob TypeFull-timeQualificationsBachelor's (Preferred)Technical support: 1 year (Preferred)Customer service: 1 year (Preferred)English (Preferred)BenefitsPulled from the full job descriptionCommuter assistanceFlexible scheduleFull Job DescriptionJob Profile - Relationship Manager - Customer Support ServicesIndustry Type - HealthcareDepartment - Customer ServiceExperience - Min. 1 year of prior work experience in customer handling (Freshers with good communication skills are also considerable)Shift Type - Rotational(Every single candidate must work in 247 rotational shifts)Working Days - 6 (week offs would be also rotational)Salary Range - Up to 15K CTC
Work Type - Work from Office (Hospital)Working Locations - Jaipur, Rajasthan
Required Skills -

Good communication skills, expertise in working on MS Office, time punctuality, preventability, etc.
Organizational and time-management skills, decision-making skills, etc.

Role & Responsibilities - As a Relationship Manager you will be responsible for resolving the queries of the concerned persons calling in the hospital, announcing the codes, transferring the calls, managing the data on CRM software, making feedback calls as well as building good relationships with the customers/clients, etc.Note - The candidate must either have his/her vehicle for commuting to the office place or must be local to the workplace as no cab facility is available.
Job Type: Full-time
Salary: ₹13,000.00 - ₹160,000.00 per month
Benefits:

Flexible schedule

Schedule:

Day shift

Supplemental pay types:

Overtime pay

Ability to commute/relocate:

Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

English (Preferred)

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