Customer Care Executive | BPO

The OfferOpportunities For Career ProgressionThe JobRole Responsibilities:Convincing the customers to buy our products and services.Generate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionThe ProfileKey competencies:Must have a good command in English and be enthusiastic about sales.Must have good communication skillsThe EmployerWe are hiring for a company that is specialised in selling products and services, Business customer acquisitions (B2B B2C) Call center operations Read more