Verified Job
Customer Support / TeleCaller
Customer Care Coordinator
Customer Support / TeleCaller
#468880
Remote / WFH
Job Description
Are you ready to be a vital part of a leading importer and distributor of life-enhancing Assistive Technology products? Do you picture yourself assisting our team to support New Zealanders by providing essentials like wheelchairs and home healthcare equipment - to improve their lives?
Whether it’s a special spoon or a customised powerchair, we’re all about helping our customers find the ideal solution to allow them to do whatever it is that is important to them.
Due to recent growth across our business and to increase our ability to meet our growing customer needs, we are looking for a dynamic team player with customer care superpowers to complete our team.
This role involves taking responsibility to ensure our customers receive what they need, in a busy but fun company that has its heart set on doing what's best for our customers.
In this role, you'll be responsible for customer functions including processing customer orders, quotations, dealing with enquiries and supporting our sales team - as well as taking on new challenges as they arise.
To be considered a strong contender for this position you will need:
Proven Customer Service experience, ideally in a business-to-business environment
Experience working to deadlines, while managing multiple tasks
An eye for detail and a high level of accuracy
A strong ability to learn new software packages
Exceptional communication and interpersonal skills
To show you thrive on being accountable and can keep calm under pressure
An interest in learning new skills and being keen to "step up" when required
If you have a passion for people, are eager to make a real impact and are willing to take on any challenge, we invite you to apply. Share your CV and cover letter - and let us know just why you are the right person for this role at Allied Medical.
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
Do you have customer service experience?
Which of the following Microsoft Office products are you experienced with?
Whether it’s a special spoon or a customised powerchair, we’re all about helping our customers find the ideal solution to allow them to do whatever it is that is important to them.
Due to recent growth across our business and to increase our ability to meet our growing customer needs, we are looking for a dynamic team player with customer care superpowers to complete our team.
This role involves taking responsibility to ensure our customers receive what they need, in a busy but fun company that has its heart set on doing what's best for our customers.
In this role, you'll be responsible for customer functions including processing customer orders, quotations, dealing with enquiries and supporting our sales team - as well as taking on new challenges as they arise.
To be considered a strong contender for this position you will need:
Proven Customer Service experience, ideally in a business-to-business environment
Experience working to deadlines, while managing multiple tasks
An eye for detail and a high level of accuracy
A strong ability to learn new software packages
Exceptional communication and interpersonal skills
To show you thrive on being accountable and can keep calm under pressure
An interest in learning new skills and being keen to "step up" when required
If you have a passion for people, are eager to make a real impact and are willing to take on any challenge, we invite you to apply. Share your CV and cover letter - and let us know just why you are the right person for this role at Allied Medical.
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
Do you have customer service experience?
Which of the following Microsoft Office products are you experienced with?
