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Customer Care Associate (Female Only)

Kolkata, West Bengal
Work from home
#543094
Remote / WFH

Job Description

Full job description
Job Title: Customer Service Executive (Hybrid)

Location: Central, Kolkata

Job Type: Hybrid (Work from Home + Office as needed)

Gender Preference: Female candidates preferred

Job Description: We are hiring Customer Service Executives for a hybrid role. The ideal candidate should be confident, well-spoken, and capable of handling customer interactions across various channels. Basic knowledge of CRM tools is a plus.

Note: A personal laptop is mandatory for this role.

Key Responsibilities:

· Handle customer queries via phone, email, and chat in a professional manner.

· Ensure prompt resolution and follow-up on customer concerns.

· Maintain customer data and call records accurately.

· Provide a smooth and pleasant customer experience.

· Coordinate with relevant teams for issue resolution.
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