Customer Care |amp| Collection officer|Hybrid|

Opening: 1 Nos.

Job ID: 680+5

Employment Type: Full Time

Reference:

Work Experience: 0 To 2.0 Year(s)

CTC Salary: 0.00 LPA TO 0.00 LPA

Qualification: Any - Any Graduation

Location:
• Mumbai-suburbs

Posted On: 21st Sep, 2024

Job Description:

Job Description:
• Coordinate with Branches for receivables list for calling
• Devise calling payment schedule plans as per the pending payments
• Establish initial communication with the customers for collections through mails / phone calls
• Negotiating/finalizing resolution deals
• Ensuring issuance of receipts on receiving the outstanding payments
• Maintaining data of all the transactions with respect to payment collection outstanding in the system
• Prepare and present reports on collection activities and progress
• Coordination with the customers for loan processing, documentation

Skills Required:
• Effective communication skills
• Experience in working on advanced level MS-Excel
• Strong Organizational and time management skills
• Must be self-managed, responsive dedicated to customer support.
• Ability to work in a collaborative manner
• Proactive Techno savvy
• Preferred experience in Customer care for collections for Credit card/ loans recovery

Key Skills :
• Customer Care
• Customer Support
• Customer Service

Company Profile

The Organization is the Brand name of Ramtirth - and - Company Pvt. Ltd. The Organization is a social health care venture, a thought leader, and a pioneer in the concept of Medical Loans in India. Since its inception in 2011, it has been at the forefront of providing innovative medical loans to patients. The company has carved a niche for itself in the expansive and captivating medical loan space through innovation, pricing, prompt services, and reliability. The Organization co-founded by Mr. Jose Peter and Mr. Dheeraj Batra, is a social health care venture, which offers medical loans to the traditionally un-bankable, using innovative risk assessment tools that allow them to - people outside the formal banking system. Patients borrow from and repay the organization directly leaving them free to get treated wherever they choose to do so. They have been recognized as one of India’s most exciting social innovations by Read more