Verified Job
Customer Support / TeleCaller
Customer Assistant - Service
Customer Support / TeleCaller
#671618
Remote / WFH
Job Description
Job details
Here’s how the job details align with your profile.
Job type
Permanent
Location
49-50 Gyle Avenue, Edinburgh EH12 9JU
Benefits
Pulled from the full job description
Employee discount
Company pension
Full job description
More About The Role
We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks.
You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome.
You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.
More about our perks:
Fully flexible shift patterns
Six weeks holiday (including bank holidays)
15% discount in our supermarkets and convenience stores available from the day you join us
Additional 10% discount card for a Friend or Family member
Career progression and development opportunities
Subsidised in store cafe or shop floor ranges
Competitive pension and life assurance
Healthcare/Well-being benefits including Aviva Digital GP
Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
Optional Payroll charity donations
A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
Find out more about working in Retail at Morrisons here.
About The Company
We love providing our customers with a great shopping experience they won’t find anywhere else.
We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.
We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…
We're Foodmakers and Shopkeepers and together, we make Morrisons
What we make, makes us who we are
About You
We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:
Helpful and friendly approach
Enjoys staying active and being hands-on
Works well in a busy, structured environment
Comfortable using equipment safely and following processes
Loves to help support our customers and resolve their queries
Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next?
Click apply to join our team – it only takes a couple of minutes.
We’ll be in touch soon, so keep an eye on your phone and emails.
At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.
Here’s how the job details align with your profile.
Job type
Permanent
Location
49-50 Gyle Avenue, Edinburgh EH12 9JU
Benefits
Pulled from the full job description
Employee discount
Company pension
Full job description
More About The Role
We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks.
You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome.
You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.
More about our perks:
Fully flexible shift patterns
Six weeks holiday (including bank holidays)
15% discount in our supermarkets and convenience stores available from the day you join us
Additional 10% discount card for a Friend or Family member
Career progression and development opportunities
Subsidised in store cafe or shop floor ranges
Competitive pension and life assurance
Healthcare/Well-being benefits including Aviva Digital GP
Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
Optional Payroll charity donations
A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
Find out more about working in Retail at Morrisons here.
About The Company
We love providing our customers with a great shopping experience they won’t find anywhere else.
We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.
We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…
We're Foodmakers and Shopkeepers and together, we make Morrisons
What we make, makes us who we are
About You
We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:
Helpful and friendly approach
Enjoys staying active and being hands-on
Works well in a busy, structured environment
Comfortable using equipment safely and following processes
Loves to help support our customers and resolve their queries
Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next?
Click apply to join our team – it only takes a couple of minutes.
We’ll be in touch soon, so keep an eye on your phone and emails.
At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.
