Verified Job
Customer Support / TeleCaller
Cust Exp Professional
Customer Support / TeleCaller
#304303
Remote / WFH
Job Description
Join a team recognized for leadership, innovation and diversity
· Ensure compliance to
Exports such as LC transaction, Commercial export, FOC export, etc. Accurate
management of all the export documents, Packing List, Customs Invoice, Export
Declaration, the Proof of Export, CMR, Certificates of Origin
· Coordination with the
Logistics, Operations and Commercial teams for exports
· Organizes shipments of
customer orders; Liaise with Freight Forwarders for Pre Alerts & Post
shipment documents
· Communicates with
Factory Planning and Customer Service departments on the scheduled pick-up date
of the order;
· Maintains records of
export documentation (Proof of Export);
· Applies pre-screening
process on upcoming deliveries;
· Communicates delivery
information to buyers/schedulers and supports buyers/planners providing
shipping conditions, delivery schedules, shipment tracking updates;
· Coordinates with Customers and C2C team for
payments ;
· Weekly, Quarterly,
· Ensure compliance to
Exports such as LC transaction, Commercial export, FOC export, etc. Accurate
management of all the export documents, Packing List, Customs Invoice, Export
Declaration, the Proof of Export, CMR, Certificates of Origin
· Coordination with the
Logistics, Operations and Commercial teams for exports
· Organizes shipments of
customer orders; Liaise with Freight Forwarders for Pre Alerts & Post
shipment documents
· Communicates with
Factory Planning and Customer Service departments on the scheduled pick-up date
of the order;
· Maintains records of
export documentation (Proof of Export);
· Applies pre-screening
process on upcoming deliveries;
· Communicates delivery
information to buyers/schedulers and supports buyers/planners providing
shipping conditions, delivery schedules, shipment tracking updates;
· Coordinates with Customers and C2C team for
payments ;
· Weekly, Quarterly,
