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CRM Technical Consultant (Junior)
Work from home
#790607
Remote / WFH
Vipul Fabrics
Job Description
Job description
Job Description – CRM / Customer Relationship Manager
Position: CRM / Customer Relationship Manager
Location: Delhi – NSP
Industry: Textile / Fabrics
Experience: 0-1 Years
Department: Customer Relationship Management
About the Role
We are looking for a confident, sharp and customer-focused CRM Manager who can build strong relationships with clients, maintain regular follow-ups, and reconnect with our old and inactive customers to generate new business opportunities.
The ideal candidate should have a sharp memory, clear communication skills, strong follow-up ability, and the confidence to coordinate effectively with clients, purchase teams, sales teams and warehouse employees.
Key Responsibilities
• Maintain regular and strong follow-ups with existing and potential customers.
• Reconnect with old/inactive customers and bring them back into business.
• Develop and maintain strong relationships with clients and purchase teams.
• Understand customer requirements and ensure timely communication with the concerned team.
• Coordinate with sales, purchase and warehouse teams for smooth order execution.
• Follow up on enquiries, orders, pending payments, dispatches and customer requirements.
• Maintain accurate records of customer conversations, requirements and follow-ups.
• Remember important customer preferences, requirements and previous discussions.
• Identify opportunities for repeat orders and additional business.
• Handle customer queries professionally and ensure quick resolution.
• Build long-term customer relationships and improve customer retention.
• Regularly update management regarding customer feedback, pending follow-ups and business opportunities.
Required Skills
• Excellent communication and conversation skills
• Strong follow-up and convincing ability
• Sharp memory and good attention to detail
• Strong relationship-building skills
• Confident in speaking with clients and purchase teams
• Good coordination with warehouse employees and internal teams
• Ability to handle multiple customers and follow-ups simultaneously
• Positive, energetic and target-oriented approach
• Good knowledge of CRM / Excel / customer databases
• Ability to identify and convert old customer relationships into new business
What We Are Looking For
We need someone who is not just a phone caller, but a relationship builder who can understand customers, remember their requirements, follow up consistently and bring back old customers to the company.
Key qualities:
Strong Follow-Up | Sharp Memory | Clear Communication | Customer Relationship Building | Coordination | Customer Re-activation | Business Development
Salary & Growth
Salary: As per experience and capability
Growth: Performance-based growth and rewards
Interested candidates can share their CV / contact HR for further details.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this CRM Technical Consultant (Junior) job
Please go through the FAQs to get all answers related to the given CRM Technical Consultant (Junior) job
What skills and experience do you need for this CRM Technical Consultant (Junior) job?
Ans : To apply for this CRM Technical Consultant (Junior) job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this CRM Technical Consultant (Junior) job ranges between ₹18,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This CRM Technical Consultant (Junior) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Netaji Subhash Place, Delhi.
How many vacancies are there for this CRM Technical Consultant (Junior) job?
Ans : There are 5 vacancies for this CRM Technical Consultant (Junior) role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this CRM Technical Consultant (Junior) role. Only female candidates are eligible.
What are the key responsibilities of this CRM Technical Consultant (Junior) job?
Ans : As a CRM Technical Consultant (Junior), key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this CRM Technical Consultant (Junior) position is Netaji Subhash Place, Delhi.
Who is the right fit for this CRM Technical Consultant (Junior) job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this CRM Technical Consultant (Junior) job.
What makes this CRM Technical Consultant (Junior) job a good opportunity?
Ans : This CRM Technical Consultant (Junior) job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
Report this listing
Job Description – CRM / Customer Relationship Manager
Position: CRM / Customer Relationship Manager
Location: Delhi – NSP
Industry: Textile / Fabrics
Experience: 0-1 Years
Department: Customer Relationship Management
About the Role
We are looking for a confident, sharp and customer-focused CRM Manager who can build strong relationships with clients, maintain regular follow-ups, and reconnect with our old and inactive customers to generate new business opportunities.
The ideal candidate should have a sharp memory, clear communication skills, strong follow-up ability, and the confidence to coordinate effectively with clients, purchase teams, sales teams and warehouse employees.
Key Responsibilities
• Maintain regular and strong follow-ups with existing and potential customers.
• Reconnect with old/inactive customers and bring them back into business.
• Develop and maintain strong relationships with clients and purchase teams.
• Understand customer requirements and ensure timely communication with the concerned team.
• Coordinate with sales, purchase and warehouse teams for smooth order execution.
• Follow up on enquiries, orders, pending payments, dispatches and customer requirements.
• Maintain accurate records of customer conversations, requirements and follow-ups.
• Remember important customer preferences, requirements and previous discussions.
• Identify opportunities for repeat orders and additional business.
• Handle customer queries professionally and ensure quick resolution.
• Build long-term customer relationships and improve customer retention.
• Regularly update management regarding customer feedback, pending follow-ups and business opportunities.
Required Skills
• Excellent communication and conversation skills
• Strong follow-up and convincing ability
• Sharp memory and good attention to detail
• Strong relationship-building skills
• Confident in speaking with clients and purchase teams
• Good coordination with warehouse employees and internal teams
• Ability to handle multiple customers and follow-ups simultaneously
• Positive, energetic and target-oriented approach
• Good knowledge of CRM / Excel / customer databases
• Ability to identify and convert old customer relationships into new business
What We Are Looking For
We need someone who is not just a phone caller, but a relationship builder who can understand customers, remember their requirements, follow up consistently and bring back old customers to the company.
Key qualities:
Strong Follow-Up | Sharp Memory | Clear Communication | Customer Relationship Building | Coordination | Customer Re-activation | Business Development
Salary & Growth
Salary: As per experience and capability
Growth: Performance-based growth and rewards
Interested candidates can share their CV / contact HR for further details.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this CRM Technical Consultant (Junior) job
Please go through the FAQs to get all answers related to the given CRM Technical Consultant (Junior) job
What skills and experience do you need for this CRM Technical Consultant (Junior) job?
Ans : To apply for this CRM Technical Consultant (Junior) job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this CRM Technical Consultant (Junior) job ranges between ₹18,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This CRM Technical Consultant (Junior) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Netaji Subhash Place, Delhi.
How many vacancies are there for this CRM Technical Consultant (Junior) job?
Ans : There are 5 vacancies for this CRM Technical Consultant (Junior) role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this CRM Technical Consultant (Junior) role. Only female candidates are eligible.
What are the key responsibilities of this CRM Technical Consultant (Junior) job?
Ans : As a CRM Technical Consultant (Junior), key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this CRM Technical Consultant (Junior) position is Netaji Subhash Place, Delhi.
Who is the right fit for this CRM Technical Consultant (Junior) job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this CRM Technical Consultant (Junior) job.
What makes this CRM Technical Consultant (Junior) job a good opportunity?
Ans : This CRM Technical Consultant (Junior) job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
Report this listing
