CRM helpdesk Representative

 CRM implants for claim support at client location

 Resolve customer queries on policy coverage and health claim processes

 Facilitate to drive claims app for submission and tracking of claims by employees

 Respond to employee calls and emails as a direct SPOC allocated to specific corporates

 Collect and dispatch claim documents as per corporate requirement

 Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.

Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

* Candidate have to travel 2-3 times in a week from 1 branch to another to solve customer queries.

Company: ICICI Lombard.

Work time:-monday to Saturday,+:00 to 6:00

Job Type: Full-time

Pay: ₹18,751.55 - ₹22,072.05 per month

Benefits:

Provident Fund
Shift:

Day shift
Work Days:

Monday to Friday
Work Location: In person

 
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