Cricket Wireless Bilingual Store Manager

Full job description
Directly responsibility for all day-to-day retail store operations, including:
 Targeted sales achievement
 Store financial management
 Merchandising/promotional activities
 Customer service and retention
 Audits
 Employee Training
 Inventory Management
 Cash Handling, reconciliation’s and deposits/ Wireless Solution
 Customer satisfaction measured by surveys, mystery shopper
 Store safety and security
Ensures attainment of all net sales and revenue goals including:
 Gross sales/net sales
 Accessory sales and margin targets
 Rate plan take rates
 Enhanced services targets – features/text messaging/insurance sales, fees, data
products and all other add on products
Automatic bill payment targets
 Recruits, selects, hires, trains, develops and evaluates all store employees
 Implements management practices, which ensure store effectiveness and
positive employee relations
 Partners with the Human Resources Manager as required by company
practices/policies
 Facilitates timely handling of employee relations issues
 Positively influences and motivates all employees by maintaining a team
approach in the day-to-day management of all employees
 Provides performance feedback to employees on a regular basis
 Makes employee development a priority
 Facilitates regularly scheduled employee meetings
 Ensures employees complete all training as assigned in a timely manner
Job Type: Full-time
Pay: $30,000.00 - $38,000.00 per year
Benefits:

Employee discount
Referral program
Schedule:

10 hour shift
Weekend availability
Supplemental Pay:

Commission pay
Education:

High school or equivalent (Preferred)
Experience:

Cricket Wireless: 1 year (Preferred)
Retail management: 1 year (Preferred)
Language:

english and spanish (Preferred)
Work Location: One location

Job Type: Full-time

Pay: $30,000.00 - $38,000.00 per year

Work Location: In person