Verified Job
Customer Support / TeleCaller
Counsellor Case Manager
Customer Support / TeleCaller
#690033
Remote / WFH
Job Description
Whyalla, SA, Australia, 5600
Community and Client Services
Permanent Part-Time
Join our team at New ROADS! Where we offer comprehensive ******* and other drug (AOD) and comorbidity services. We specialise in 1:1 counselling, group sessions, police drug diversion, case management, and residential rehabilitation. 60 hrs/fortnight.
This role will focus on providing thorough assessments to understand the client's current situation, needs, strengths, and challenges to enter the New ROADS Residential Rehabilitation Program. You will be responsible to evaluate any potential risks to the client or others and identify needs that must be addressed to ensure safety and well-being of the client in the pre-admission stage of the program.
As a Counsellor/Case Manager, you'll engage in a diverse array of duties including:
Providing therapeutic AOD services both in-office and through outreach programs
Supporting individuals in our AOD programs to initiate and maintain healthy lifestyle changes
Cultivating community partnerships to enhance client outcomes and increase service referrals
Combating the stigma surrounding AOD and mental health issues
About You
Ideally, you'll hold a Diploma or Bachelors in Social Work, Psychology, or a related field, or possess specific AOD qualifications coupled with relevant experience.
You will need to demonstrate proficiency in offering intensive support, counselling, and case management, along with expertise in implementing a multidisciplinary, integrated approach.
You will excel in building and nurturing positive relationships with diverse clients, community groups, and external agencies and a passion for working with the people.
About Us
Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve well-being, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.
Why Work For Us?
In addition to your salary, you can package up to $15,900 per year pre-tax and additionally a $2,650 Meals and Entertainment card.
How could working for a Not-For-Profit impact your take home pay? Visit our salary packaging provider for details - Access Pay
12 Weeks Paid Maternity Leave
1 Week Paid Cultural Leave for Aboriginal & Torres Strait Islander Staff
1 Day of Community Engagement Leave
What Next?
Please attach a cover letter addressing the role and your passion for working in your community as well as a current resume.
Finally, please note Uniting Communities takes the safety of children, young people, and vulnerable adults seriously. Successful candidates must adhere to our code of conduct and undergo relevant pre-employment checks.
UC acknowledges that community members—particularly Aboriginal and Torres Strait Islander peoples, culturally diverse individuals, gender-diverse people, people with disabilities, older people, and those who have experienced social factors, including a history of living in out-of-home care—have valuable experiences to offer. Please contact us if you have questions about your suitability for a role, because we want you here!
Community and Client Services
Permanent Part-Time
Join our team at New ROADS! Where we offer comprehensive ******* and other drug (AOD) and comorbidity services. We specialise in 1:1 counselling, group sessions, police drug diversion, case management, and residential rehabilitation. 60 hrs/fortnight.
This role will focus on providing thorough assessments to understand the client's current situation, needs, strengths, and challenges to enter the New ROADS Residential Rehabilitation Program. You will be responsible to evaluate any potential risks to the client or others and identify needs that must be addressed to ensure safety and well-being of the client in the pre-admission stage of the program.
As a Counsellor/Case Manager, you'll engage in a diverse array of duties including:
Providing therapeutic AOD services both in-office and through outreach programs
Supporting individuals in our AOD programs to initiate and maintain healthy lifestyle changes
Cultivating community partnerships to enhance client outcomes and increase service referrals
Combating the stigma surrounding AOD and mental health issues
About You
Ideally, you'll hold a Diploma or Bachelors in Social Work, Psychology, or a related field, or possess specific AOD qualifications coupled with relevant experience.
You will need to demonstrate proficiency in offering intensive support, counselling, and case management, along with expertise in implementing a multidisciplinary, integrated approach.
You will excel in building and nurturing positive relationships with diverse clients, community groups, and external agencies and a passion for working with the people.
About Us
Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve well-being, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.
Why Work For Us?
In addition to your salary, you can package up to $15,900 per year pre-tax and additionally a $2,650 Meals and Entertainment card.
How could working for a Not-For-Profit impact your take home pay? Visit our salary packaging provider for details - Access Pay
12 Weeks Paid Maternity Leave
1 Week Paid Cultural Leave for Aboriginal & Torres Strait Islander Staff
1 Day of Community Engagement Leave
What Next?
Please attach a cover letter addressing the role and your passion for working in your community as well as a current resume.
Finally, please note Uniting Communities takes the safety of children, young people, and vulnerable adults seriously. Successful candidates must adhere to our code of conduct and undergo relevant pre-employment checks.
UC acknowledges that community members—particularly Aboriginal and Torres Strait Islander peoples, culturally diverse individuals, gender-diverse people, people with disabilities, older people, and those who have experienced social factors, including a history of living in out-of-home care—have valuable experiences to offer. Please contact us if you have questions about your suitability for a role, because we want you here!
