Costumer Care Executive

Job details
No matching job preferences
Salary
₹12,086 - ₹25,261 a month
Job type
Full-time
Regular / Permanent
Shift and schedule
Day shift
Benefits Perks
Provident Fund, Internet reimbursement, Cell phone reimbursement, Paid sick time
Qualifications
Total work: 1 year (Preferred)

Benefits
Pulled from the full job description
Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund
Full Job Description
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Collet data via near meet from clients
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Job Types: Full-time, Regular / Permanent

Salary: ₹12,086.00 - ₹25,261.11 per month

Benefits:

Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Performance bonus
Quarterly bonus
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)
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