Corporate Legal Counsel

iQor CXBPO™ is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.

About the Role

Collaborates with business leads to manage client negotiations and contract drafting, with a focus on commercial matters. Provides legal counsel on labor law compliance and employee litigation issues. Supports BPO operations by advising on outsourcing agreements, employment-related risk mitigation, and regulatory adherence.

Location: Noida, India

Shift: Night shift, aligned with Eastern Standard Time

Work Type: In Office

Responsibilities
• Drafts and negotiates commercial contracts and confidentiality agreements with customers.
• Advises business clients on commercial legal issues and risks, as well as resolve legal issues and contract interpretation matters.
• Works with business clients to identify, design, and implement processes and improvements for contract management.
• Develops, manages and maintains template agreements, contract playbooks and sales processes.
• Supports the broader organization on any agreements under executive consideration including: agreements with channel partners, vendors for materials and services, and others as required.
• Assists in managing corporate matters, including equity plan administration and board and shareholder affairs.
• Assists with and/or leads other projects and matters in areas which will include: privacy law, compliance issues in the US and abroad, information security, intellectual property, and other legal and regulatory issue.
• Ensures all sensitive and confidential information is handled appropriately.
• Performs other duties as assigned.

Qualifications
• Education Requirements: Juris Doctor (JD) degree required.

Required Skills
• 8 or more years of legal experience preferably in a corporate environment.
• Prior experience in BPO industry strongly preferred

Physical Requirements
• Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects.
• Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal.
• Speak, type and/or sit for extended periods of time. Read more